On a busy day at a Taco Bell in Clarksville, Tennessee, things in the drive-thru line came to a sudden halt due to an unexpected situation.
It was Aug. 12, when employees peeking outside spotted unusual happenings in the drive-thru. They saw a car intersecting the drive-thru, perpendicular to the rest of the line.
“We were seeing cars and hearing the bell go off, but nobody was coming through the drive-thru,” Sonja Frazier, a manager said.
She added, “One of my managers looked on the camera and saw a car was parked the wrong way. It looked like it’d rolled into the drive-thru line and was blocking it.”
Taco Bell manager 37-year-old Frazier also had six years of experience as a home health care worker and that truly came handy that day when she and fellow manager, Jonathan Jeanis reached the vehicle.
“When I got to the back door and saw it, Jonathan yelled, ‘He’s passed out!’ and I yelled to another employee to call the ambulance,” Frazier said.
“We opened the door, and he was blue. I told Jonathan to park the car, and we both pulled him out and put him on the ground. I said to put him on his left side. His hands and fingertips were blue. I found a pulse, but it was really vague. [Fellow employee] Anissa [Stewart] came out with the 911 dispatcher [on the phone], and they asked if anyone knew CPR.”
Brushing apart the fear of Covid-19, she started CPR, talked to the man when he started to gasp and had Jeanis find the man’s ID so she could use his name while talking to him. “It was kind of crazy. I’m extremely scared of COVID-19 … but I would not leave him,” she admitted.
“He was trying to get something up. It sounded like a gurgle. I just kept doing the compressions until they got here. They didn’t immediately take over, so I guess I was doing it right.”
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“When [the first responders] picked him up, his hand grabbed the guy’s arm,” she said. After he was being taken to the hospital and her work was done, Frazier went out to have a cry and smoke a cigarette to relieve herself.
The man was still at the back of Frazier’s mind and so she tracked him down on Facebook to make sure he was doing better. “He reached back out and said thank you,” she said. “He said he wanted to repay me, but this is repayment enough to know he’s OK.”
She is not making what she did into a big deal and feels she did what anyone in he replace would do. “I feel blessed,” she said. “I feel I did what everyone would’ve done. I didn’t care about his race, politics, none of that. … It never crossed my mind. It was his life and he needed help.”
“I feel like anybody that knows how to do so should jump at the opportunity to help. We are all human, and we all have to love each other and help.”
